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PRIVACY POLICY

Welcome to Easy Simple App!

Easy Simple App values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the platform and services, you are accepting the practices described in this privacy policy. Your use of the platform and our services is also subject to our terms and conditions. In this privacy policy the words “platform” refers to the Easy Simple App website and SaaS platform together, “we”, “us”, “our” and “Easy Simple App” refers to Easy Simple App and “user”, “customer”, “you” and “your” refers to you, the user and customer of Easy Simple App.

This privacy policy may change from time to time. Your continued use of the platform and website after we make changes to this privacy policy is deemed acceptance of those changes, so please check this policy periodically for updates. This privacy policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and, specifically, with the Data Protection Act 2012 (regulation of Ghana) and the General Data Protection Regulation (GDPR – European Regulations).

1. GENERAL INFORMATION

The personal data of users that are collected and processed through:

Will be under the responsibility and in charge of:

  • Easy Simple App. 
  • (Insert contact information, email, phone, etc.)

(Hereinafter referred to as “Easy Simple App”).

2. TYPES OF INFORMATION COLLECTED

The information we collect from our users helps us to effectively deliver our services, solutions and platform and to continuously improve the user experience on the platform. These are the types of information we collect:

Information you provide to us. You provide information when you register as a user, purchase a subscription, use the features available on the platform (create applications without code) and/or communicate with us through our contact information or contact forms. As a result of those actions, you may provide us with the following information:

  • Name
  • E-mail address
  • Any additional information related to you that you provide to us directly or indirectly through our platform.

Easy Simple App will not collect any personally identifiable information about you unless you provide it.

Information Collected Automatically: By accessing and using the platform, you automatically provide us with the following information:

  • Your IP address 
  • Referrer URLs

Payment Information: Your payment data will be processed by the payment processors available on this website, which will process and store your data securely and for the sole purpose of processing the purchase of subscriptions. Easy Simple App reserves the right to engage any payment processor available on the market, which will process your data for the sole purpose of processing the purchase of subscriptions.

Social Media: On our platform you will find links and functions linked to different social media networks, where you can share your information. It is advisable to consult the privacy and data protection policy of each social media used on our platform.

Contact information: We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any Easy Simple App server and will be stored on the respective server of our email service.

3. HOW LONG WE KEEP YOUR DATA

Personal data provided by users through the platform will be retained for the time necessary to provide the functionalities available on the platform (create applications without code) or until the user maintains the account on the platform or decides to close it or until Easy Simple App closes and deletes the user’s account. Easy Simple App may retain personal data for a longer period provided that the user has consented to such processing, as long as such consent is not withdrawn. In addition, Easy Simple App may be obliged to retain personal data for a longer period provided that this is required for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be asserted after the retention period has expired.

4. HOW WE USE YOUR INFORMATION.

In general, we use the information we collect primarily to provide, maintain, protect and improve our platform and our current services. We use personal information collected through our platform as described below:

  • Provide the platform.
  • User registration.
  • Provide the subscriptions.
  • Process subscription payments.
  • Provide the functionalities of the platform.
  • Facilitate the creation of applications without code.
  • Understand and improve your experience using our platform.
  • Respond to your comments or questions through our support team.
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • Send you communications related to Easy Simple App and our services.
  • Easy Simple App marketing purposes.
  • Link or combine your information with other data we obtain from third parties to help us understand your needs and provide you with better service.
  • Protect, investigate and deter fraudulent, unauthorized or illegal activities.

5. HOW DO YOU OBTAIN MY CONSENT?

By registering as a user, purchasing a subscription, using the features available on the platform (create applications without code), contacting us through the contact forms or our contact information, and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent at any time by sending us your request through the contact information or contact page.

6. HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

Third-Party Service Providers. We use third party services to perform certain functions on our platform. Some of these functions and services are: Building and hosting the platform, processing payments, performing tracking and analytics functions on the platform and sending emails.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy. 

Marketing: By using our services and platform, you consent to the use of your personal information, including name and email address, for the sole purpose of sending you marketing communications about our platform and services. Easy Simple App respects your privacy and does not share this information with unaffiliated third parties. If you wish to stop receiving marketing communications, you can unsubscribe at any time by using the “unsubscribe” option available in the same marketing emails or by sending your request through our contact information.

Business Transfers. In the event Easy Simple App creates, merges with, or is acquired by another entity, your information will likely be transferred. Easy Simple App will send you an email or post a prominent notice on our platform before your information becomes subject to another privacy policy.

Protection of Easy Simple App and Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of Easy Simple App, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Anonymous Information. Easy Simple App uses anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the Platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

7. DATA BREACH NOTIFICATIONS

In the event of a security breach that compromises the confidentiality of our users’ personal data, Easy Simple App undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our platform. We will take all reasonable measures to protect the information and remedy any situation that jeopardizes the security of your data.

8. INTERNATIONAL DATA TRANSFER

By using our platform, you agree that your personal data may be transferred and processed outside Ghana or your home country, where data protection laws may be different from those of your country. Easy Simple App is committed to taking the necessary steps to ensure that your data is treated in accordance with applicable privacy protection rules and is adequately protected during any international transfer.

9. PROTECTION OF YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide through the website and platform. If transactions are processed on the website, transaction information is transmitted to and from the platform in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate need to know that information and to those persons you have authorized to have access to that information. Easy Simple App follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Easy Simple App receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Easy Simple App strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

10. RIGHTS

Users who provide information through our platform, as data subjects, have the right to access, rectify, download or delete their information, as well as to restrict and oppose certain processing of their information. While some of these rights apply generally, others only apply in certain limited circumstances. These rights are described below:

  • Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information.
  • Rectification, restriction, limitation and deletion: You may also rectify, restrict, limit or delete much of your information.
  • Right to be informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is kept and whether it is shared with third parties.
  • Object: Where we process your data based on our legitimate interests, as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have legitimate grounds to continue processing it or where necessary for legal reasons.
  • Withdraw consent: Where you have previously given your consent, for example to allow us to process and store your personal information, you have the right to withdraw your consent to the processing and storage of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a lawful basis for doing so or if your withdrawal of consent was limited to certain processing activities.
  • Complaint: If you wish to lodge a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users may exercise all of these rights by contacting us via the contact information or contact page.
  • Rights related to automated decision-making, including profiling: Users may request that we provide them with a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Users or holders of personal data provided through the platform may exercise these rights over their personal data at any time and without limitation by sending their request through our contact information. The request to exercise their rights will be attended and answered within a maximum period of 3 working days.

11. RIGHT OF ACCESS AND RECTIFICATION:

Easy Simple App recognizes the right of users to access and rectify the personal information they provide through the use of the platform. If you wish to review or correct your data, log in to your account and visit the profile settings section. There you will find options to view and update your information. If you need further assistance, please do not hesitate to contact us through our contact information. Easy Simple App is committed to ensuring that your personal information is accurate and up to date.

12. PROTECTION OF CHILDREN'S ONLINE PRIVACY

We comply with the requirements of the Data Protection Act 2012 (regulation of Ghana) and the General Data Protection Regulation (GDPR – European Regulations), regarding the protection of children’s personal information. We do not collect information from children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will take immediate steps to delete that information.

13. DATA PROCESSING BY USERS

By using our platform to create applications and process data of third party users, you agree to the terms and conditions set forth in this clause, as well as the general terms of use of the platform.

User Responsibility: You are responsible for ensuring that you have the appropriate rights and permissions to process the personal data of other third party users through the applications created. You must comply with all applicable data protection laws and regulations.

Consent of Third Party Users: Before processing the personal data of third party users, you must obtain the explicit consent of such users. You must provide them with clear and accurate information about how their data will be used through the applications and offer them options to revoke their consent at any time.

Purpose of Processing: You must limit the processing of data to the specific purposes for which third party users have given their consent. You may not use the data for other purposes without the prior consent of the users.

Data Security: You must implement appropriate security measures to protect personal data processed through the apps. This includes technical and organizational measures to prevent unauthorized access, disclosure or alteration of the data.

Communication and Transparency: You must be transparent with third party users about how their data will be processed through the apps. You must provide detailed information about privacy practices and how to exercise their rights in relation to their data.

Collaboration with Third-Party Users: If a third-party user requests access to or deletion of their personal data, you must cooperate appropriately to comply with their requests within the timeframes established by data protection laws.

14. THIRD PARTIES

Except as expressly included in this privacy policy, this document addresses only the use and disclosure of information Easy Simple App collects from you. If you disclose your information to others, whether other users or Easy Simple App vendors, different rules may apply to their use or disclosure of the information you disclose to them. Easy Simple App does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Easy Simple App is not responsible for the privacy or security practices of other Internet platform, including those linked to or from the Easy Simple App platform. Please review the privacy policies of third party websites or services that you access through the Easy Simple App platform.

15. CONTACT

If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us using the contact information below:

Easy Simple App.

support@youreasysimpleapp.com